Close

Our priority is you: Reservation policies for Covid 19 | Hygiene Protocols

Reservation policies for Covid 19 | Hygiene Protocols

  • Destination
    Rooms and Guests
    Dates
    promo id
    Photo gallery
    OUR ROOMS & SUITES
    DELUXE DOUBLE
    DELUXE DOUBLE
    • 35.42 square meters
    • Balcony
    • 2 double beds
    • Capacity for 4 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Coffee maker
    • Minibar
    • Ironing kit
    • Hair dryer
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    DELUXE DOUBLE OCEAN VIEW
    DELUXE DOUBLE OCEAN VIEW
    • 35.42 square meters
    • Balcony with ocean view
    • 2 double beds
    • Capacity for 4 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Coffee maker
    • Minibar
    • Ironing kit
    • Hair dryer
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    DELUXE DOUBLE OCEANFRONT
    DELUXE DOUBLE OCEANFRONT
    • 35.42 square meters
    • Balcony with frontal ocean view
    • 2 double beds
    • Capacity for 4 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Coffee maker
    • Minibar
    • Ironing kit
    • Hair dryer
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    SUITE DELUXE KING
    SUITE DELUXE KING
    • 39.76 square meters
    • Terrace
    • 1 King Size bed & sofa bed
    • Capacity for 3 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Minibar
    • Jacuzzi bathtub
    • Ironing kit
    • Hair dryer
    • Coffee maker
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    SUITE DELUXE KING OCEAN VIEW
    SUITE DELUXE KING OCEAN VIEW
    • 39.76 square meters
    • Terrace with ocean view
    • 1 King Size bed & sofa bed
    • Capacity for 3 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Minibar
    • Jacuzzi bathtub
    • Ironing kit
    • Hair dryer
    • Coffee maker
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    SUITE DELUXE KING OCEANFRONT
    SUITE DELUXE KING OCEANFRONT
    • 39.76 square meters
    • Terrace with frontal ocean view
    • 1 King Size bed & sofa bed
    • Capacity for 3 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Minibar
    • Jacuzzi bathtub
    • Ironing kit
    • Hair dryer
    • Coffee maker
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    SWIM UP KING OCEANFRONT
    SWIM UP KING OCEANFRONT
    • 39.76 square meters
    • Terrace with access to the infinity pool 
    • 1 King Size bed & sofa bed
    • Capacity for 3 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Minibar
    • Jacuzzi bathtub
    • Ironing kit
    • Hair dryer
    • Coffee maker
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    SWIM UP DOUBLE OCEANFRONT
    SWIM UP DOUBLE OCEANFRONT
    • 35.42 square meters
    • Balcony with access to the infinity pool
    • 2 double beds
    • Capacity for 4 people
    • 55″ LED screen
    • Laptop size safe box
    • Alarm clock radio
    • Coffee maker
    • Minibar
    • Ironing kit
    • Hair dryer
    • Dry cleaning and laundry ($)

    ($) *Services available for an additional charge

    RESTAURANTS & BARS
    CúA CULINARY ARTISANS
    CúA CULINARY ARTISANS

    Live the experience of feeling the sea breeze while tasting a mixture of flavors with our international buffet.

    Delight with peninsular flavors such as cochinita pibil and pork while enjoying the panoramic view of the Caribbean Sea.

    Hours

    Assisted breakfast buffet from 07:00 a.m. to 12:00 p.m.

    Assisted lunch buffet from 01:00 p.m. to 05:00 p.m.

    Assisted dinner buffet from 06:00 p.m. to 11:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    SUNSET GRILL
    SUNSET GRILL

    Revive your senses and pamper yourself with the exquisite flavors of our grill and international cuisine while you enjoy the warm atmosphere of our recently opened restaurant.

    Hours

    Assisted lunch buffet: Monday to Sunday from 01:00 p.m to 05:00 p.m.

    Assisted dinner buffet: Monday to Sunday from 06:00 p.m. to 11:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    BACOLI TRATTORIA
    BACOLI TRATTORIA

    Enjoy a special evening in our Italian  restaurant, where you can taste exquisite handmade dishes, pizzas made in a stone oven and a wonderful selection of wines.

    Bacoli salad, variety of pastas, octopus carpaccio and tiramisu for dessert are highly recommended.

     Hours

    Tuesday to Sunday from 06:00 p.m. to 11:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    * Prior reservation

    Dress code: smart casual.

    LEGACY ROOM
    LEGACY ROOM

    Enjoy endless moments of fun at our game tables while having the best Caribbean and international cocktails accompanied by delicious snacks.

    We recommend the Cosmopolitan and Bellini cocktails.

    Hours

    Drinks service: Monday to Sunday from 05:00 p.m. to 01:00 a.m.

    Snack service: Monday to Sunday from 05:00 p.m. to 11:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    WET BAR & LOUNGE AREA
    WET BAR & LOUNGE AREA

    Take a break in this exclusive area for adults while reading a good book, relaxing with the swaying of our hammocks made by Mexican artisans, and then enjoy at the infinity pool.

    Cool off with a frozen mango Margarita, Mango Tango or Tequila Sunrise and enjoy them with snacks that will make all your senses vibrate.

    Hours

    Drinks and snacks service: Monday to Sunday from 10:00 a.m. to 06:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    POOL BAR
    POOL BAR

    Enjoy a relaxed atmosphere and exceptional service in the pool area, while you try new cocktails and tropical drinks with delicious snacks in a Balinese bed.

    Hours

    Drinks and snacks service: Monday to Sunday from 10:00 a.m. to 06:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    BEACH BAR
    BEACH BAR

    Spoil yourself with our drink menu and international snacks with an exceptional service, while enjoying the white sand beach and an unparalleled view of the Caribbean Sea.

    Hours

    Drinks and snacks service: Monday to Sunday from 10:00 a.m. to 06:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    CONDIMENTO RESTAURANT
    CONDIMENTO RESTAURANT

    Once again you can enjoy an unparalleled service and a great atmosphere at Condimento Restaurant. Delight your palate and revive your senses with our menu or snack buffet.

    We recommend the mango habanero wings, the Pacific ceviche and the camaronillas sureñas (fried corn empanadas stuffed with Mexican style shrimp).

    Hours:

    Monday to Sunday from 12:00 p.m. to 06:00 p.m.

    *Openings and hours of service may change without prior notice according to the hotel’s daily program.

    ADDITIONAL SERVICES

    You are what matters most to us. That’s why we offer you a variety of services aimed at making your stay more pleasant.

    Whether you want to organize a business meeting, spend time with the family, get to know Cancun and the surrounding attractions, or celebrate a special event with us, our eye for detail and personalized service will guarantee you an unparalleled stay.

    • Free parking
    • Bike tour
    • 24-hour gym
    • Travel agency*
    • Car rental*
    • 24-hour medical care**
    • Boutique & tobacconist*
    • *Services available for an additional charge
    Testimonials from our guests

    Telephone: 998 283 3800  |  988 848 7142
    Toll-free: 800 286 7373
    WhatsApp: 998 246 5603
    Book: [email protected]
    Sales: cancun.event[email protected]
    Dirección: Blvd. Kukulcán, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera C.p. 77500, Cancún, Quintana Roo

    Subscribe to our electronic offers