Our priority is you: Reservation policies for Covid 19 | Hygiene Protocols
As early reports indicate that the spread of COVID-19 is beginning to slow, the Mexican Federal government has announced that both the quarantine and travel restrictions will be lifted soon. Our Hotels & Resorts are scheduled to reopen throughout June and July and we are preparing for your return.
We understand how crucial it is to establish new, and higher, standards of cleanliness and hygiene and to implement social distancing. To ensure a clean environment for both our guests and team members, we have partnered with PREVERISK, a global leader in hotel consulting certiﬁed in COVID-19 preventive protocols for disinfection, hygiene and general sanitation (Hygiene Response Certiﬁcate).
At all times, the health of our guests and team members is our priority. In addition to tapping into the expertise of our consultants, we will also ensure that the hygiene practices at all of our facilities meet, or exceed, the recommendations of local and international health authorities, through the following actions: